Frequently Asked Questions

How will the process work?
  1. Contact me and let me know how I can help you, what you are aiming to achieve, and what the project is for.
  2. If you are happy to proceed, I will ask you to upload your audio files to a provided Dropbox folder.
  3. Audio enhancement procedures will commence.
  4. Upon job completion, I will provide you access to a sample or watermarked version of the audio for you to approve.
  5. If you are happy with the work, we will proceed with payment.
  6. Once payment has been received in full, the complete non-watermarked audio files will be uploaded for you to download at your convenience.
What are your rates?

Rates depend on the processes used, and length of time required to finish the job. Upon specifying your project details, I will provide you with a quote. Please specify your chosen payment method upon initial request. All bitcoin payments receive discount.

How long will the process take?

I aim to have the version for approval to you within 3 working days. However, depending on my workload this time may be shorter or longer. Upon contact I will inform you of expected time frames. Urgent work can be arranged at an increased rate.

What payment methods do you accept?

Payments can be made via PayPal, or Bitcoin.

Paypal

 

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When will payment be made?

On completion of a job, I will provide you with a Tax Invoice via email. Once payment has been made the audio files will be uploaded for you to download at your convenience.

What is your privacy policy?

All customer and personal information is kept strictly confidential. Your personal details or files won’t be shared with any other person without your permission.